PRIVACY POLICY
Privacy Policy
Evo Health Club
Effective Date: 3 January 2021
At Evo Health Club, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services, you agree to the terms outlined below.
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1. Collection of Personal Information
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details or other payment methods.
Health Information: Relevant health and fitness details to tailor services to your needs.
Membership Information: Preferences, class attendance, and usage history.
Digital Information: IP address, device details, and browsing data collected when you use our website or app.
We collect personal information directly from you when you:
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Sign up for membership or book a class.
Communicate with us via email, phone, or in person.
Use our website, app, or social media platforms.
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2. Use of Personal Information
Your personal information is used to:
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Provide and personalise our services, including class schedules and fitness programs.
Process payments and manage memberships.
Send updates, promotional offers, and event notifications (with your consent).
Improve our services and enhance your experience.
Comply with legal and regulatory obligations.
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3. Disclosure of Personal Information
We may share your personal information with:
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Third-party service providers, such as payment processors or IT support, who assist in delivering our services.
Healthcare professionals, if necessary and with your consent, to ensure your health and safety.
Regulatory bodies, if required by law or for compliance purposes.
We will not sell or rent your personal information to third parties.
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4. Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. This includes:
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Secure data storage systems.
Encrypted payment processing.
Regular security reviews and staff training.
Despite our efforts, no method of data transmission or storage is completely secure. By providing your personal information, you acknowledge this inherent risk.
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5. Access and Correction
You have the right to access and correct your personal information. To request access or make corrections, contact us using the details below. We will respond within a reasonable timeframe.
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6. Marketing Communications
You may opt out of receiving marketing communications at any time by:
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Clicking the "unsubscribe" link in our emails.
Contacting us directly.
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7. Cookies and Online Tracking
Our website and app may use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
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8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
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9. Contact Us
For questions, concerns, or requests regarding your privacy, please contact us:
Evo Health Club
18 National Circuit Barton ACT 2600
02 6162 0808
We are committed to ensuring your privacy and will address your concerns promptly.